Trustpilot condemns legal action against reviewer
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bbc said that “We strongly oppose the use of legal action to silence consumers’ freedom of speech. As a public, open, review platform we believe strongly in consumers having the ability to leave feedback – good or bad – about a business at any time, without interference.“This is the first time we’ve seen a business taking such extreme measures against a consumer voicing their genuine opinion. The vast majority of businesses on Trustpilot engage with their consumers or use our flagging tools to report content and resolve their issues.”
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