Jane Wakefield from bbc said that People who want to swap broadband providers should be able to do so more simply, regulator Ofcom has said.It follows its own research suggesting 40% of people are put off switching because it is considered too complex.Under its proposals, customers would just contact their chosen new provider and the switch would happen automatically
While 96% of UK homes can now get superfast broadband, offering speeds of at least 30Mbps (megabits per second), Ofcom estimates that only 60% have such services.
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